Last updated: June 2025. This policy applies to all users of the 3 apk platform.
We want you to feel confident every time you open 3 apk on your phone. This page explains exactly what personal information we collect, why we collect it, how we keep it safe, and what rights you have as a user based in the Philippines. Please read it carefully before registering or using any part of the platform.
Platform privacy highlights
We only collect what is genuinely needed to run your account and keep the platform secure for everyone in the Philippines.
When you create an account on 3 apk, we collect your name, date of birth, email address, and a username of your choice. Your date of birth is required to verify that you are at least 21 years old, in line with Philippine regulations for entertainment platforms. We do not collect more personal details than are necessary to set up and maintain your account. All registration data is stored securely and is never shared with unrelated third parties. You can update most of your account details at any time by logging in and visiting your profile settings.
To process deposits and withdrawals in Philippine pesos, we collect payment method details such as your e-wallet account reference or bank transfer information. We do not store full card numbers or sensitive authentication credentials on our servers — payment processing is handled through secure, compliant payment partners. Transaction records, including deposit amounts, withdrawal requests, and timestamps, are retained for a minimum period required by applicable Philippine financial regulations. These records may be reviewed by our compliance team if there is a need to investigate a disputed transaction or verify account activity. You can view your own transaction history at any time from within your account dashboard.
When you access 3 apk from your mobile browser or any device, we automatically collect certain technical information such as your device type, operating system version, browser type, IP address, and general location data derived from your IP. This information helps us optimise the platform for the devices most commonly used by Filipino players and to detect unusual login activity that may indicate unauthorised access. We do not use device data to build advertising profiles or sell it to marketing companies. Usage data — such as which sections of the platform you visit and how long you spend on each — is used solely to improve the user experience and platform performance. This data is anonymised wherever possible before being used for internal analysis.
If you contact our support team via email or through the platform's help channels, we retain a record of that communication to help us resolve your query and improve our service quality. These records include the content of your messages, the date and time of contact, and any attachments or screenshots you choose to share with us. Support records are accessible only to authorised 3 apk staff and are not shared externally unless required by law. We may use anonymised, aggregated feedback from support interactions to identify common issues and improve the platform for all users. You may request a copy of your support history by contacting us directly.
3 apk uses essential cookies and session tokens to keep you logged in securely and to remember your platform preferences between visits. We do not use third-party advertising cookies or tracking pixels that follow you across other websites. Session cookies are temporary and are deleted when you close your browser, while preference cookies may persist for a set period to improve your experience on return visits. You can manage or clear cookies through your browser settings at any time, though doing so may affect certain platform features such as staying logged in. We will always ask for your acknowledgement before setting any non-essential cookies, in line with best practice for Philippine-based digital platforms.
In certain circumstances — such as when processing a withdrawal above a set threshold or when our compliance team flags an account for review — we may request a copy of a government-issued ID or other identity document to verify your identity. This is a standard requirement under Philippine anti-money laundering guidelines and is designed to protect both you and the platform from fraud. Identity documents submitted for verification are stored securely, accessed only by authorised compliance staff, and are not used for any purpose other than identity verification. Once verification is complete, documents are retained only for the minimum period required by applicable regulations. If you have questions about the verification process, please visit our FAQ page.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have clear rights over your personal data. Here is what you can do.
You have the right to request a copy of the personal data that 3 apk holds about you at any time. This includes your account registration details, transaction history, and any identity documents submitted for verification. To make a data access request, contact our support team using the details provided on our FAQ page. We will respond to your request within a reasonable timeframe and provide your data in a clear, readable format. There is no charge for making a standard data access request, though we reserve the right to apply a reasonable fee for repeated or excessive requests.
If any of the personal data we hold about you is inaccurate or out of date, you have the right to request that it be corrected. You can update many of your account details directly from your profile settings after logging in to 3 apk. For changes to sensitive information such as your registered name or date of birth, you may need to provide supporting documentation to verify the correction. We will process correction requests promptly and confirm once the update has been made. Keeping your account information accurate also helps ensure that withdrawals and identity verification checks proceed without unnecessary delays.
You may request that 3 apk delete your personal data, subject to certain legal and regulatory obligations that require us to retain specific records for a defined period. For example, transaction records and identity verification documents may need to be retained for a minimum period under Philippine financial regulations, even after your account is closed. Where deletion is possible, we will action your request within a reasonable timeframe and confirm once your data has been removed from our active systems. Residual copies in backup systems will be deleted in line with our standard backup rotation schedule. To submit a deletion request, please contact our support team.
You have the right to object to certain types of data processing, particularly where processing is based on our legitimate interests rather than a legal obligation or contractual necessity. If you object to the way we are using your data, please contact our support team with the details of your objection and we will review it promptly. Where your objection is upheld, we will cease the relevant processing activity as soon as reasonably practicable. Please note that objecting to certain types of processing — such as the use of your data for fraud prevention — may affect our ability to provide you with full access to the platform. We will always explain the implications before making any changes to how your data is processed.
We do not sell your personal data. Sharing only happens in specific, limited circumstances outlined below.
To complete deposits and withdrawals in Philippine pesos, we share the minimum necessary payment details with our trusted payment processing partners. These partners are contractually required to handle your data securely and in compliance with applicable Philippine financial regulations. They are not permitted to use your data for any purpose other than processing the specific transaction you have initiated. We review our payment partners regularly to ensure they maintain appropriate data security standards. No full card numbers or sensitive authentication credentials are passed through our own servers.
We may be required by Philippine law or by a lawful order from a regulatory or law enforcement authority to disclose certain user data. In such cases, we will comply with the legal requirement while taking reasonable steps to notify you, unless we are legally prohibited from doing so. We do not proactively share user data with government agencies beyond what is required by law. Any disclosure made under legal compulsion is documented internally and handled with the minimum scope necessary to satisfy the legal requirement. If you believe a disclosure has been made in error, you may contact our support team to raise a concern.
We work with a small number of trusted technology service providers — such as cloud hosting and security monitoring services — who may process your data on our behalf as part of delivering the 3 apk platform. All such providers are bound by data processing agreements that restrict how they may use your data and require them to maintain appropriate security measures. We do not use advertising networks, data brokers, or analytics companies that build profiles for marketing purposes. Our service providers are selected based on their security credentials and their ability to comply with Philippine data protection standards. We review these arrangements regularly to ensure ongoing compliance.
If you have any concerns about how 3 apk handles your personal data, our support team is ready to help.
You can also find answers to common questions on our FAQ page, or review our related policies below.